Sorry that this happened to you, if it's brand new or under guarantee I would just send it back. People always complain about Amazon but I buy most of my stuff there because they have always resolved such issues in my favor, even sending replacements or taking back hardware after the return period was expired.
Sorry that this happened to you, if it's brand new or under guarantee I would just send it back. People always complain about Amazon but I buy most of my stuff there because they have always resolved such issues in my favor, even sending replacements or taking back hardware after the return period was expired.